Help Centre

FAQs

What is PULSS?

PULSS helps operational teams maintain workplace standards, complete checks, raise issues, and report clearly.

Who is PULSS for?

Office managers, workplace managers, facilities managers, cleaning managers, FM providers, supervisors, and client-facing service teams.

What pain does PULSS solve?

It helps teams reduce inconsistent standards, missed follow-up, client complaints, spreadsheet admin, and unclear issue ownership.

What should I set up first?

Start with one site, a few checkpoints, one simple checklist, and one completed check. Then add schedules and more users.

Can PULSS be used for office walkthroughs?

Yes. Teams can check reception, meeting rooms, washrooms, kitchens, coffee points, desks, shared areas, and back-of-house spaces.

What is a checkpoint?

A specific place or item that needs checking, such as a washroom, reception desk, coffee point, entrance, or meeting room.

What is a checklist?

A reusable set of questions used when completing a check.

What is an issue?

A problem that needs attention, evidence, ownership, and follow-up.

How do schedules work?

Schedules create planned checks for sites, checkpoints, and team members.

Can checks be completed on mobile?

Yes. The check flow is designed for fast mobile use while walking a site.

What happens when a check fails?

The check moves on immediately and can create an issue with notes or photos.

Can I use PULSS across multiple locations?

Yes. A workspace can manage multiple offices, client sites, and teams.

Is data secure?

PULSS is built with workspace and site-level access controls so users only see the work they are allowed to see.

How do I get access?

Create an account or contact info@pulss.cloud if you need help setting up a workspace.

Can contractors use PULSS?

Yes, if they are invited with the right permissions.

Still need help? Contact us.
FAQs — PULSS Help Centre | PULSS